People who purchase goods from online stores are well aware of the fact that a large percentage of websites are run by fraudsters whose main aim is to fleece you of your hard earned money by selling you phony products. It is extremely difficult to detect them considering the quality of their sites along with false testimonials that fools visitors into believing that the site is genuine. Therefore, you might have second thoughts if you plan to get your eyeglasses repaired by web based companies. Is an online eyeglass repair company reliable? Yes! However, you need to undertake a comprehensive appraisal of such an online business before entrusting them the job of repairing your eyeglasses. Frankly speaking, there are hardly any phony store that offers repairing of eyeglasses, as it does not allow them to earn lots of money by selling duplicate frames of famous brands. You can start off by searching online for such stores, go through their testimonial page, contact some of the individuals who were pleased with the company’s service, and ask them about their experience.
You should also check the price factor. On a typical basis, such stores charge roughly the same amount demanded by brick and mortar stores. Also check the range of services that the online portal offers. These sites also maintain blogs that explain details of different types of eyeglass problems and the services they offer to repair them.
For example, most of them claim to be the leader in repairing sunglasses and eyeglasses. This might be misleading, but it does not deviate from the fact that they do a professional job. They will explain that your glasses can become out of alignment, crooked, because of everyday wear and tear. Check if they mention that they offer all types of repairs on glasses of different types. Genuine online eyeglass repair shops are aware of the value of your glasses and have a professional and courteous staff, available round the clock, to listen to your problems and offering you a suitable solution. If the store has a support staff contactable via email, online chat, or have their contact numbers displayed on their website, you can rest assured that they are genuine. You should also check whether their technicians can undertake repairs of all types including scratch removals, screw replacements, plastic and metal frame repairs, as well as lens replacements.
Keeping you informed
A genuine store will contain a special tracking number for your repairing order and clicking on that should display the current status of your repair order and the estimated time and date of delivery. A professional store will demand that you fill up an online form with your details, including your contact number and email ID. Always check for the HTTPS:// before the URL. This implies that the site is secure and you can easily pay cash to them via credit cards without worrying about its information from being stolen by hackers. Phony stores never use a secure server, making it easy to locate them. Most genuine stores provide you with an exact quote once you fill up their online form with the details of your glasses such as the name of the manufacturer and the power of your lens. Check if the store offers a warranty with their repairs. Most such stores offer a 60 days warranty against defects in craftsmanship and material.
Are online eyeglass repair companies reliable? Yes!
Check if the site has a customer grievance cell, contactable via phone or through real time online chat. They should be able to guide you with the entire process of filling up the online form, and when you should expect their personnel to pick up your damaged eyeglasses from your home. Their support team will inform you, in case your eyeglasses are damaged beyond repair, and suggest you to purchase a frame, identical to the one you are wearing, so that you do not face any adjustment problems on wearing the new glasses. If you still have any doubts, discuss with your friends, colleagues, and family members so that they can help you by providing details of an authentic online eyeglasses repair company.